Effective Interventions Unit, 2002
www.drugmisuse.isdscotland.org/goodpractice/ EIU_commeng.pdf

This list of community engagement principles comes from the Effective Interventions Unit of the Scottish Executive. The principles were designed for organizations that use top down strategies to engage communities. Nonetheless, the principles are adaptable at a local level for community-based approaches to community issues.

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Planning
  • Set clear aims and objectives for engagement activities.
  • Start small and start early to allow adequate time for planning.
  • Consider how to prioritize the views of one group over another. Make plans for giving feedback to individuals and comm
  • unities at the outset and tell people how it will be done.
  • Review and evaluate engagement strategies and approaches used.
Commitment
  • Secure commitment from all those involved.
  • Community engagement should be, and should be seen to be, a core activity.
  • Tackle issues of real concern - get individuals and communities to help set issues for action.
  • Be clear about the limitations of the overall strategy and each consultation activity.
  • Avoid the risk of ‘tokenism’ by agreeing early in the process how the contribution of individuals and communities will be used.
  • Promote success.
Inclusiveness
  • Be open, accessible and approachable.
  • Maximize the opportunities for participation by the community.
  • Consider the most appropriate location and time for each engagement activity.
  • Develop the skills and capacity of the community.
  • Give individuals or communities the opportunity to oversee the introduction of the agreed developments or changes and involve them in the process of implementation.